Browse All Cleaning/Restoration/Water Damage Training & Courses

Our Cleaning, Restoration, and Water Damage training programs prepare restoration industry specialists in the use of technologies and procedures geared to help restore customer items such as hardwood floors and upholstery to their pre-loss condition. These courses include IICRC certified training for industry professionals, such as professional water damage restoration technicians (WRT). If you are already IICRC certified, Zack Academy offers a list of IICRC CEU courses nationwide. If you are in need of an initial certification, please review the below list of remediation courses. Designate your expertise in these fields by registering for a cleaning and restoration training program near you, all while creating an opportunity to network and share information that will support and enhance your restoration business.

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IICRC Water Damage Restoration Technician (WRT)

This IICRC-approved Water Damage Restoration Technician (WRT) course is designed to provide basic education for technicians and other materially interested parties in the science and practice of water damage restoration. This course will cover extraction, basic containment and basic mold procedures.

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IICRC Applied Microbial Remediation Technician (AMRT)
This IICRC Applied Microbial Remediation Technician (AMRT) course covers mold and sewage remediation techniques to individuals engaged in property management, property restoration, IEQ (Indoor Environmental Quality) investigations or other related professions.
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IICRC Water Damage Restoration Technician/Applied Structural Drying (WRT/ASD) Combo
This Water Damage Restoration Technician/Applied Structural Drying (WRT/ASD) Combo course allows students to become certified as both a Water Damage Restoration Technician (WRT) and an Applied Structural Drying Technician (ASD).
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IICRC Applied Structural Drying Technician (ASD)
This IICRC Applied Structural Drying (ASD) course is designed to teach the effective, efficient and timely drying of water-damaged structures and contents, using comprehensive classroom and hands-on training, in order to facilitate appropriate decision making within a restorative drying environment.
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IICRC Fire & Smoke Restoration Technician (FSRT)
This IICRC Fire and Smoke Restoration Technician (FSRT) course concentrates on technical procedure for successfully completing the restoration of a fire and smoke damaged environment.
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IICRC Trauma and Crime Scene Technician (TCST)
The IICRC Trauma and Crime Scene Technician (TCST) certification course reviews the process for inspecting and investigating crime and trauma scenes, which may involve blood and other potentially infectious material.
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IICRC Carpet Cleaning Technician (CCT)
This IICRC Carpet Cleaning Technician (CCT) course will cover carpet cleaning "inside & out" and enable you to be confident on every job no matter what the customer asks you or what the cleaning challenges are.
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IICRC Health and Safety Technician (HST)
This IICRC Health and Safety Technician (HST) course is a must for anyone performing restoration or mold remediation. This course is provided to increase safety in your workplace and reduce your company's risk of costly fines and penalties.
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IICRC Commercial Drying Specialist (CDS)
This IICRC Commercial Drying Specialist (CDS) course is designed to be an advanced drying concepts and management course. The focus of this curriculum is on commercial, industrial, institutional and complex residential structures.
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IICRC Odor Control Technician (OCT)
This IICRC Odor Control Technician (OCT) course covers olfaction and odor, odor sources, detection process, theory of odor control, equipment, chemical options and applications.
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IICRC Commercial Carpet Maintenance Technician (CCMT)
The Commercial Carpet Maintenance Technician course teaches entry-level commercial carpet cleaning techniques to individuals engaged in the maintenance of commercial facilities.
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IICRC Stone Masonry and Tile Care Technician (SMT)
This IICRC Stone, Masonry & Tile Care Technician (SMT) course provides precise information for the proper maintenance and cleaning of natural and man-made (cultured) stone, ceramic tile, masonry, and grout surfaces. Students will learn the theory behind and reasons for proper tools, chemicals and equipment.
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IICRC Fire and Smoke Remediation Technician/Odor Control Technician (FSRT/OCT) Combo
Earn the IICRC certification for both Fire and Smoke Remediation Technician (FSRT) and Odor Control Technician (OCT).
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IICRC Upholstery Fabric Cleaning Technician (UFT)
This IICRC Upholstery/Fabric Cleaning Technician course presents all of the basic concepts and systems of upholstery and drapery cleaning.
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IICRC Rug Cleaning Technician (RCT)
This IICRC Rug Cleaning Technician course covers area rug identification and appropriate cleaning techniques and methods to professional cleaning, restoration and inspection service providers as well as others in related industries.
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IICRC Color Repair Technician (CRT)
This IICRC Color Repair Technician (CRT) course addresses the history of color, color theory, natural and synthetic dyes, dye methods, types of dyes, types of fibers, carpet styles and dye procedures.
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IICRC Carpet Repair and Reinstallation Technician (RRT)
This IICRC Carpet Repair and Reinstallation Technician (RRT) course teaches techniques and safety issues related to carpet repair and re-installation, carpet construction, inspection process prior to cleaning, tools of the trade, floor preparation, adhesives, carpet cushion installation, tackless strip and moldings, seaming, and proper stretching.
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Microbial Remediation Supervisor - ACAC Online Exam Prep
This Microbial Remediation Supervisor - ACAC Online Exam Prep course is designed to assist students preparing for the ACAC Certified Microbial Remediator or ACAC Certified Microbial Remediation Supervisor exam.
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Build a Better Cleaning and Restoration Business
This 4-hour Build a Better Cleaning and Restoration Business course teaches restoration professionals how to maximize their business with industry-specific marketing, management, networking and negotiating strategies
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Restoration Legal and Marketing Tactics
The Restoration Legal and Marketing Tactics is a free class that teaches students how to manage and expand their restoration business. 
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Water Damage and Carpet Cleaning Business - Online Academy
This immersive Water Damage and Carpet Cleaning Business Online Academy course offers students 14 courses for the price of one. Students will learn industry-insider knowledge on how to run a successful restoration business.
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Water Damage Business Marketing Strategies Online
In this Water Damage Business Marketing Strategies online course, students will learn how to network and campaign for their restoration business successfully with tested marketing practices. 
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NORMI Drying and Mold Prevention Spanish
In this NORMI Drying and Mold Prevention Spanish course, students will learn the principles of water damage remediation including building drying, mold inspection, and mold prevention. 
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Stone, Tile, and Grout Cleaning
The Stone, Tile, and Grout Cleaning course is designed for the carpet cleaner looking to add stone maintenance to their services, or for the seasoned professional wanting to expand their knowledge in stone care restoration.
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Contents Processing and Pack Out/Digital Photo Inventory Online
This Contents Processing and Pack Out/Digital Photo Inventory Combo Online course provides in-depth instruction on the process of pack outs and inventory. Specifically, students will learn how to perform walk-through procedures, contents division, legal documentation, and more.
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Essentials of Estimating: Water Mitigation
In the Essentials of Estimating: Water Mitigation course, students will learn how to estimate a water damage project from start to finish. This course provides valuable information on documentation, itemization, and state regulations for estimating.
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Contents Processing and Pack Out
In this 2-day Contents Processing and Pack Out workshop, students will learn the essentials of one of the most commonly requested restoration services: content pack out. Approved for 14 IICRC CEU hours.
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Infectious Diseases and Biohazard Decontamination

In this Infectious Diseases and Biohazard Decontamination course, students will learn how to effectively perform infectious disease control and biohazard remediation services. Specifically, students will learn how to contain and decontaminate areas following the S540 and ISSA Commercial and Institutional Standard.

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Wood Characteristics Online

This Wood Characteristics course provides continuing education to restoration professionals. Students will learn how to inspect wood flooring for common flaws from production and manufacturing. Worth 14.0 IICRC CEUs.

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IICRC Carpet Care Certificate Online
This IICRC Carpet Care Certificate Course is an entry level restoration course designed for those starting a career in carpet cleaning. Upon successful completion, students will earn an IICRC Carpet Care Certificate.
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Restoration Strategies Turbocharged
This 1-day Restoration Strategies Turbocharged course instructs restoration professionals on how to maximize their profits. Specifically, students will learn how to improve their working relationships with adjusters and insurance companies in order to get bigger jobs.
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Cleaning Science Online
This online Cleaning Science course is a continuing education course designed for cleaning and restoration professionals. Worth 7.0 IICRC CEUs.
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Carpet Construction Online
In this online Carpet Construction course, students will examine the unique construction of various textiles. Specifically, students will learn how the different types of carpet respond to different types of training. Worth 7.0 IICRC CEUs.
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Spot Removal Online
This online Spot Removal course is a continuing education class for restoration professionals. This course instructs students on different methods of removing stains from textiles. Worth 7.0 IICRC CEUs.
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Carpet Cleaning Procedures Online
This Carpet Cleaning Procedures course teaches students how to streamline cleaning operations. Upon successful completion of this course, students will earn 4.0 IICRC CEUs.
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Cleaning with Ultrasonics

In this Cleaning with Ultrasonics course, students will learn how to apply exciting ultrasonic technology to their restoration projects.

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Odor Control and Neutralization Online
In this Odor Control and Neutralization online course, students will learn the principles of deodorization. Upon successful completion of this course, students will earn 7.0 IICRC CEUs.
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Sanding and Finishing Online
This Sanding and Finishing course is a continuing education course designed for restoration professionals. Participants will learn wood floor preparation techniques as far as sanding, sealing, staining, and finishing. Successful completion of this course counts toward 14.0 IICRC CEUs.
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Wood for Drying Professionals Online
In this Wood for Drying Professionals course, students will learn methods for reducing moisture damage in wood products. This course is a continuing education class for restoration professionals, worth 7.0 IICRC CEUs and NWFA CEUs.
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IICRC Leather Cleaning Technician (LCT)
This IICRC Leather Cleaning Technician (LCT) course addresses leather identification and cleaning techniques for professional on-location cleaners, restoration and inspection service providers, as well as other related industries.
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Media Blasting - Different Methods for Different Tasks
This Media Blasting - Different Methods for Different Tasks course is designed to train you in the knowledge and training in the use of media blasting. Because no job is the same you are able to pick the proper type for the task you are working on.
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Total Contentz Job Planning System Online Anytime
GET CONTROL OF YOUR PACK OUTS! This 90-Minute session will solidify your Pack Out Process so you can gain control and limit liabilities on your pack outs! You will receive a 50+ Point Checklist and dozens of customizable forms for the low price of $99.00!
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