Privacy Policy

Zack Academy, Inc. ("Zack Academy", "we","us" or "our") is committed to protecting the privacy of our users online. Accordingly, we have developed this Privacy Policy ("Policy") to inform users of our policies and procedures regarding the collection, use and disclosure of data we receive from all users of (the "Site"). Our primary goals in collection of information are to provide and improve our Site, to administer your use of the Site and Services, and to enable users to enjoy and navigate the Site.

What Information We Collect and How We Use It:

Any information we collect on our Site generally falls into the personally identifiable information category and is information that lets us know specifically who you are, including your name, electronic email address, phone number, address and zip code, and any other data that is tied to such information ("Personally Identifiable Information"). This information is collected to process your requests or purchases, and to prevent transactional fraud. In general, you can visit our Site without telling us who you are or revealing any Personally Identifiable Information.

Target Automation Collection:

We use cookies and other technologies when you interact with our website. Cookies are small pieces of data that are downloaded to your device when you visit a website. This information is used to optimize your experience with our website, including to store items in your cart, personalize content and ads, and to analyze our site traffic. We also share information about your use of our site with our advertising and analytics partners who may combine it with other information that you’ve provided to them or that they’ve collected from your use of their services. Our Privacy Policy does not cover these third-party companies; please contact them (ie. Google, Facebook, Microsoft) directly for more information about their privacy policy and your choices regarding the tags and information collection by the tags.


When you place an order for products or services, we use (, AmazonPay ( and/or PayPal ( to collect Personally Identifiable Information, such as name, contact and billing information, credit card, and other transaction information. We use this information to deliver your order, process payment, and to communicate with you about the status of your order. Credit card information submitted with your order is used only for payment processing and is not retained on our Site. All orders are processed on secure pages (https) and use SSL (Secure Sockets Layer) when collecting payments and certain financial and personal information (like bank account and social security numbers).

Sharing Your Information:

Except as disclosed in this Privacy Policy, we do not sell, trade, rent, or otherwise retransmit any Personally Identifiable Information we collect on the Site without your permission. Any Personally Identifiable Information you provide to us will be used for your purchases and retained in hard copy form of the original invoice as well as within our database system, which generates our invoices.

Compliance with Law and Law Enforcement:

Zack Academy cooperates with government and law enforcement officials and private parties to enforce and comply with the law. We may disclose your Personally Identifiable Information to third parties in a good faith belief that such disclosure is reasonably necessary to (a) take action regarding suspected illegal activities; (b) enforce or apply our Terms or Privacy Policy; (c) comply with legal process, such as a search warrant, subpoena, , statute, or court order (d) protect our rights, reputation, and property, or that of our users, affiliates, or the public. Please note that we are not required to question or contest the validity of any search warrant, subpoena or other similar government request that we receive.

How To Discontinue All Communications From Us:

In the event you wish to have us discontinue communicating with you for any reason, please send an email to [email protected] with "Remove From All Contact Lists" in the subject line or call 1-800-355-1751 with your request. You will then receive a confirmation email stating that your contact information has been moved to our 'Do Not Contact' list and we will not communicate with you any more.

Links To Third Party Web Sites:

Links to third-party Web sites may be provided solely for your information and convenience, or to provide additional information for various other goods and services. If you use these links, you will leave our Site. Except as otherwise discussed in this Policy, this document only addresses the use and disclosure of information we collect from you and does not cover the information practices of those third-party Web sites linked to our Site. We suggest that you carefully review the privacy policy and terms of use of each third-party web site that you visit.

Certification Examination Policy:

Zack Academy does not guarantee certification for any of its certification courses (including but not limited to BPI - Building Performance Institute - and EPA - Environmental Protection Agency - courses). All students are required to achieve the minimal passing score on all certification exams – Zack Academy cannot control, nor does it claim to control, the content on the examination or the competency of any student taking an exam. In the event that a student fails an examination, Zack Academy does not allow for free retakes of said examination. For questions on the costs of examination retakes please call 1-800-355-1751 for further details. If you are not certain that you will be able to pass a certification examination, call 1-800-355-1751 to ask questions on the certification exam basic knowledge requirements PRIOR to registering for a course.

Submissions of Reviews:

In order for you to submit reviews and ratings on the Site, you acknowledge and agree that:

(a) all of your reviews and ratings will either be based upon (i) your actual first-hand experiences with the Trainers, Companies, or Individuals that you are reviewing or (ii) an individual and that individual's actual first-hand experience with a health care or wellness provider whereby you have the legal authority to disclose such health information and experience of such individual;
(b) all of your reviews and ratings of the Trainers, Companies, or Individuals that you are rating will be accurate, truthful and complete in all respects;
(c) you do not work for, own any interest in or serve on the board of directors of, any of the Trainers, Companies, or Individuals for which you submit reviews and ratings;
(d) you do not work for, own any interest in or serve on the board of directors of any competitors of the Service Providers for which You submit reviews and ratings;
(e) you are not in any way related (by blood, adoption or marriage, in the case of an Individual) to any of the Trainers, Companies, or Individuals for which you submit reviews or ratings;
(f) Zack Academy reserves the right to use all or portions of your reviews/reports;
(g) your first name, last initial (i.e. John D.) and report information will be made available to the Trainers, Companies, or Individuals on which you report and;
(h) your Reviews will be used at the discretion of Zack Academy including but not limited to: on our Site and in marketing materials.
(i) by submitting your Review, you agree that Zack Academy is the exclusive owner of the Review, and that the Trainers, Companies, or Individuals providing the training have no rights to use those Reviews in any capacity without the explicit written consent of Zack Academy.

Your California Privacy Rights:

Per California law, if you are a California resident you have the right to request that Zack Academy, Inc. discloses certain information to you about our collection and use of your personal information over the last 12 months. If you would like to make such a request, please contact us at [email protected] or 1-800-355-1751.

Changes To This Statement:

Any updates or changes to the terms of this Privacy Policy will be posted here on our Site and the date of the newest version posted below. Please check back frequently, especially before you submit any Personally Identifiable Information on our Site, to see if this Privacy Policy has changed.

By using our Site, you acknowledge acceptance of this Privacy Policy in effect at the time of use. Zack Academy in no way, shape, or form ever guarantees any result (pass/fail) on your exam. Success is largely dependent upon the candidates commitment to a dedicated study plan and other external factors that Zack Academy has no control over.

Contact Us:

If you have any concerns about our use of your information or about this Privacy Policy, please send an e-mail to [email protected]. We will make every reasonable effort to address your concerns and remedy any problems you bring to our attention.

Nondiscrimination Policy:

In accordance with Zack Academy's policy, we do not discriminate against any person on the basis of race, color, sex, sexual orientation, religion, age, national or ethnic origin, political beliefs, veteran status, or handicap in admission to, access to, treatment in, or employment in its programs and activities. For inquiries regarding the nondiscrimination policy, please contact Zachary A. Rose, CEO, Zack Academy, 1400 E. Oakland Park Blvd, Suite 108, Oakland Park, FL 33334; 1-800-355-1751. In addition, inquiries regarding the application of nondiscrimination policies on race, color, national origin, age, sex, or handicap may be referred to Zach Rose, CEO at the aforementioned address.

Last revised on January 1, 2020.

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