4 locations
5 trainers
IICRC Contents Processing Technician (CPT) Courses
This IICRC Contents Processing Technician (CPT) course is designed to provide an education for technicians in the practice of contents recovery and processing from loss events such as fire, water, mold, and trauma scenes. Specifically, students will learn important inventory, documenting, storage, and pack-back methods for cleaning.
Topics to be Covered: Health and Safety; Contamination Characteristics; Determination of Total Losses; Estimation and Invoicing; Inventory Methods, Process and Reports; Customer Etiquette and Client Communication; Damage Prevention; Efficient Workflow; Contents Cleaning, Restoration & Deodorization; Crew Responsibilities; Pack-back Procedures
IICRC Exam Fees: $80.00 for each exam. Retests are $80.00 per exam. These fees are in addition to the registration fee and are paid directly to the IICRC online prior to course start date. Please use this link to register for the exam: https://iicrc.org/livestreamexamregistration
4.9
66 reviews
66 reviews - Course content designed by experienced instructors
- Student manual
- IICRC approved training course
- Zack Academy is Better Business Bureau Accredited
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This <span style="font-weight: bold;">IICRC Contents Processing Technician (CPT)</span> course is designed to provide an education for technicians in the practice of contents recovery and processing from loss events such as fire, water, mold, and trauma scenes.
100% Verified Reviews
Below are the most recent student reviews for previous IICRC Contents Processing Technician (CPT) Courses. All reviews are from people who registered for and attended the course.
Below are the most recent student reviews for previous IICRC Contents Processing Technician (CPT) Courses. All reviews are from people who registered for and attended the course.
(
4.9
out of 5 stars -
66
student reviews)
Adrieanna Z.
attended on December 1, 2023
Rudy was very informative teacher and by far my most favorite! He was really informative but made the class fun and engaging. Moises C.
attended on December 1, 2023
Rudy was an amazing instructor. The course very clear and concise. Roraima R.
attended on December 1, 2023
Rudy was excellent teacher Tarik G.
attended on October 27, 2023
Was a great instructor and was very inclusive. Loved the daily review option. Mathew B.
attended on October 27, 2023
One of the best IICRC classes I have taken. Very informative and detailed, but not boring or overwhelming. She was even able to keep me awake during the safety section which I have sat through a thousand times. August E.
attended on October 27, 2023
Instructor was very informative. Manner of professionalism I give a ten. Class was very pleasurable and fun to experience and drive. Timothy K.
attended on October 27, 2023
Instructor was clear, engaging and responded very well to questions. Charley R.
attended on October 27, 2023
Jessika was one of the better instructors i have had. She was very energetic and genuine while explaining the course materials. Davina H.
attended on October 19, 2023
James was an amazing instructor! He was funny and entertaining, and kept the class engaged throughout each day. His vast wealth of knowledge and experience with contents cleaning is more than I could have ever imagined. I learned that I was able to clean items I never knew we could clean. Jill W.
attended on September 23, 2023
The class was great but not all of us are in management or have a big company so some of us do all of contents from beginning to end. The instructor was amazing and I learned a lot. Amber H.
attended on September 15, 2023
Love the course very informative. Instructor was very knowledgeable and personable and got the information across with ease would recommend to all my colleagues. Liz B.
attended on September 1, 2023
He was very knowledgeable! Very good at keeping your attention Jenna U.
attended on September 1, 2023
Love the class and learned a lot Ryan P.
attended on August 26, 2023
Amazing, polite, and very knowledgeable! James toole is someone I would take a class from again! Lisa M.
attended on July 28, 2023
Instructor was excellent. He was knowledgeable and very experienced in what he teaches. He did a great job of presenting a lot of material in a clear, practical, and entertaining way. He was well paced and the remote process was smooth.. Jessica R.
attended on July 22, 2023
Was a very informative class but needed hands on and maybe more videos to break up the monotone presentation Brandi C.
attended on July 22, 2023
Very personable and knowledgeable. Always willing to answer questions. Anna P.
attended on June 29, 2023
The class was awesome.
I had Mark as my instructor, and he was sharp and professional. Answered any and all questions. Doing a 3-day online class is not an easy task, but Mark managed to have the attention of his students at all times. He made you feel like he wanted to be there. Thank you, Mark! I took the test right after the class and feel confident about passing. Sari P.
attended on May 27, 2023
It was a good course, I would have liked to have a little bit more information regarding the business side of contents. Great instructor and he stayed on point but also kept us focused Eric A.
attended on March 25, 2023
The instructor was great. I don't want to sound cheesy, but he really is a great teacher. He explained everything very thoroughly, answered all of our questions without hesitation, and was always polite and in a good mood. I definitely think you should give him a raise, because if I had a rival company, I would try to poach him from your company, Sheila G.
attended on March 10, 2023
James was very knowledgeable, This was a great experience. I gained so much understanding from this class, everything I’ve been questioning in the field was taught and so much more! Thank you! Larry W.
attended on February 11, 2023
Jessica did a wonderful job. Her knowledge was very extensive. Her presentation was engaging and interesting. Ciera B.
attended on February 3, 2023
Overall I really enjoyed the class. Listening to personal experiences helps me with a better understanding. I would have liked it better if I understood where in the book he was referring to, and going over review questions or letting us know what to read night of. Once I read the book I understood better what was being talked about. But I was able to stay very engaged and follow along. Mike F.
attended on February 3, 2023
Instructor's explanations of the course material were clear and understandable. Gedeon K.
attended on December 23, 2022
Great Instructor,Very knowledgeable! Gloria R.
attended on November 18, 2022
Very informative and great instructor. Juan R.
attended on November 18, 2022
very recommend this course Ashley H.
attended on November 5, 2022
Jessika was a great instructor, her teaching style helped me understand everything. Magali R.
attended on October 14, 2022
James was a great instructor ! Melissa T.
attended on August 26, 2022
It was great my instructor was amazing Caitlyn B.
attended on August 5, 2022
I enjoyed the Contents Processing Technician training course instructed by Rudy! Between his presentation, written material, and hands on activities, I learned many things that I was not aware of before. Rudy was extremely informative and very personable. He kept the class interesting and easy to follow along with. I would recommend Rudy as an instructor, and I am looking forward to hopefully taking more of his classes in the future. Marshall A.
attended on July 1, 2022
I thought the course was great. I actually learned more than expected. The instructor was through and the stories of past experience are always helpful. Samantha D.
attended on June 10, 2022
Jessika was amazing! She added her first hand experiences with the training, and had a lot of helpful tips. Fantastic experience, highly recommend any class with Jessika James Tonya R.
attended on June 10, 2022
Jessika was a great instructor. So knowledgeable! I learned a ton in this class. Can’t wait to take the next one. Sheri C.
attended on May 27, 2022
Very informative Michael K.
attended on May 27, 2022
Instructor was thorough, interactive, and informative. Other workers at my company will be taking this class through RITcon Alice C.
attended on April 29, 2022
Jessika @ Learn to Restore was the most informing instructor I have had in all of my iicrc classes. I learned alot of valuable information in this class. Adria B.
attended on April 8, 2022
This course was very beneficial in learning the different salvage techniques/equipment/cleaners to use for different damaged items/materials. Though our team primarily works with damaged paper, we learned a lot of valuable information regarding steps to remediate mold and water damage. Our instructor, James Tole, even took the time to research paper restorability and created a slide specifically for our team. James M.
attended on April 8, 2022
The instructor demonstrated a high level of understanding and his presentation skills held your attention. He made extra efforts to secure information related to my specific needs from the class. Guy F.
attended on March 4, 2022
James Tole was a pleasure to learn from for 3 days, as he has a wealth of experience and presents the information with a great sense of humor while at the same time conveying the seriousness of the appropriate topics. I would attend another certification class with him as the instructor. Teene B.
attended on March 4, 2022
Awesome learning tools Victoria S.
attended on December 23, 2021
awesome understanding training. Carl L.
attended on December 23, 2021
What a great course. The instructor was knowledgeable and did a great job presenting the information. Manuel S.
attended on October 22, 2021
Instructor kept the class informative and interesting. Erin L.
attended on October 22, 2021
My instructor was James Tole. He was great and very personable! Sheila M.
attended on October 2, 2021
He was great. I have learned so much from him! Jeff D.
attended on August 27, 2021
Very good, very thorough. Great technical help (Josh) as well. Christopher Y.
attended on August 27, 2021
Teacher was very knowledgeable but there were a lot of technical issues Daisy W.
attended on July 2, 2021
The course had a lot of useful information and gave me some great ideas on how to improve efficiency and communication among my coworkers. The instructor was awesome and had a lot of great tips on cleaning. I'm glad I was able to attend this course. Ryan M.
attended on July 2, 2021
Loved the course. Instructor kept it interesting.
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