3 locations
4 trainers
IICRC Contents Processing Technician (CPT) Courses
This IICRC Contents Processing Technician (CPT) course is designed to provide an education for technicians in the practice of contents recovery and processing from loss events such as fire, water, mold, and trauma scenes. Specifically, students will learn important inventory, documenting, storage, and pack-back methods for cleaning.
Topics to be Covered: Health and Safety; Contamination Characteristics; Determination of Total Losses; Estimation and Invoicing; Inventory Methods, Process and Reports; Customer Etiquette and Client Communication; Damage Prevention; Efficient Workflow; Contents Cleaning, Restoration & Deodorization; Crew Responsibilities; Pack-back Procedures
4.9
47 reviews
47 reviews - Course content designed by experienced instructors
- Student manual
- IICRC approved training course
- Zack Academy is Better Business Bureau Accredited
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| LA - Mandeville | |||
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| GA - Marietta | |||
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This <span style="font-weight: bold;">IICRC Contents Processing Technician (CPT)</span> course is designed to provide an education for technicians in the practice of contents recovery and processing from loss events such as fire, water, mold, and trauma scenes.
100% Verified Reviews
Below are the most recent student reviews for previous IICRC Contents Processing Technician (CPT) Courses. All reviews are from people who registered for and attended the course.
Below are the most recent student reviews for previous IICRC Contents Processing Technician (CPT) Courses. All reviews are from people who registered for and attended the course.
(
4.9
out of 5 stars -
47
student reviews)
Eric A.
attended on March 25, 2023
The instructor was great. I don't want to sound cheesy, but he really is a great teacher. He explained everything very thoroughly, answered all of our questions without hesitation, and was always polite and in a good mood. I definitely think you should give him a raise, because if I had a rival company, I would try to poach him from your company, Sheila G.
attended on March 10, 2023
James was very knowledgeable, This was a great experience. I gained so much understanding from this class, everything I’ve been questioning in the field was taught and so much more! Thank you! Larry W.
attended on February 11, 2023
Jessica did a wonderful job. Her knowledge was very extensive. Her presentation was engaging and interesting. Ciera B.
attended on February 3, 2023
Overall I really enjoyed the class. Listening to personal experiences helps me with a better understanding. I would have liked it better if I understood where in the book he was referring to, and going over review questions or letting us know what to read night of. Once I read the book I understood better what was being talked about. But I was able to stay very engaged and follow along. Mike F.
attended on February 3, 2023
Instructor's explanations of the course material were clear and understandable. Gedeon K.
attended on December 23, 2022
Great Instructor,Very knowledgeable! Gloria R.
attended on November 18, 2022
Very informative and great instructor. Juan R.
attended on November 18, 2022
very recommend this course Ashley H.
attended on November 5, 2022
Jessika was a great instructor, her teaching style helped me understand everything. Magali R.
attended on October 14, 2022
James was a great instructor ! Melissa T.
attended on August 26, 2022
It was great my instructor was amazing Caitlyn B.
attended on August 5, 2022
I enjoyed the Contents Processing Technician training course instructed by Rudy! Between his presentation, written material, and hands on activities, I learned many things that I was not aware of before. Rudy was extremely informative and very personable. He kept the class interesting and easy to follow along with. I would recommend Rudy as an instructor, and I am looking forward to hopefully taking more of his classes in the future. Marshall A.
attended on July 1, 2022
I thought the course was great. I actually learned more than expected. The instructor was through and the stories of past experience are always helpful. Samantha D.
attended on June 10, 2022
Jessika was amazing! She added her first hand experiences with the training, and had a lot of helpful tips. Fantastic experience, highly recommend any class with Jessika James Tonya R.
attended on June 10, 2022
Jessika was a great instructor. So knowledgeable! I learned a ton in this class. Can’t wait to take the next one. Sheri C.
attended on May 27, 2022
Very informative Michael K.
attended on May 27, 2022
Instructor was thorough, interactive, and informative. Other workers at my company will be taking this class through RITcon Alice C.
attended on April 29, 2022
Jessika @ Learn to Restore was the most informing instructor I have had in all of my iicrc classes. I learned alot of valuable information in this class. Adria B.
attended on April 8, 2022
This course was very beneficial in learning the different salvage techniques/equipment/cleaners to use for different damaged items/materials. Though our team primarily works with damaged paper, we learned a lot of valuable information regarding steps to remediate mold and water damage. Our instructor, James Tole, even took the time to research paper restorability and created a slide specifically for our team. James M.
attended on April 8, 2022
The instructor demonstrated a high level of understanding and his presentation skills held your attention. He made extra efforts to secure information related to my specific needs from the class. Guy F.
attended on March 4, 2022
James Tole was a pleasure to learn from for 3 days, as he has a wealth of experience and presents the information with a great sense of humor while at the same time conveying the seriousness of the appropriate topics. I would attend another certification class with him as the instructor. Teene B.
attended on March 4, 2022
Awesome learning tools Victoria S.
attended on December 23, 2021
awesome understanding training. Carl L.
attended on December 23, 2021
What a great course. The instructor was knowledgeable and did a great job presenting the information. Manuel S.
attended on October 22, 2021
Instructor kept the class informative and interesting. Erin L.
attended on October 22, 2021
My instructor was James Tole. He was great and very personable! Sheila M.
attended on October 2, 2021
He was great. I have learned so much from him! Jeff D.
attended on August 27, 2021
Very good, very thorough. Great technical help (Josh) as well. Christopher Y.
attended on August 27, 2021
Teacher was very knowledgeable but there were a lot of technical issues Daisy W.
attended on July 2, 2021
The course had a lot of useful information and gave me some great ideas on how to improve efficiency and communication among my coworkers. The instructor was awesome and had a lot of great tips on cleaning. I'm glad I was able to attend this course. Ryan M.
attended on July 2, 2021
Loved the course. Instructor kept it interesting. Heather B.
attended on July 2, 2021
James did an awesome Job I was able to learn a lot of new things and am excited to implement some of these new tools I learned Tracy M.
attended on July 2, 2021
James was great Nathan B.
attended on May 28, 2021
Really enjoyed the class and the Instructor James was amazing, did a very good job explaining things Leah L.
attended on April 30, 2021
James was amazing, I learned a lot of new and interesting things that'll help benefit myself and my company. thank you so much Shary C.
attended on April 29, 2021
Jessika was awesome Robert M.
attended on March 12, 2021
The class was very interesting. Kristle V.
attended on November 13, 2020
All though I've never taken a class via Zoom, I thought the instructors did an excellent job at teaching the material for the course. Everything that was covered in class was in the course manual and it was easy to follow along. I recommend this course and the instructors for anyone looking to get their CPT certification. Brenda B.
attended on November 13, 2020
Ken Sellers and James Tole were outstanding. Their friendly approach to teaching is comforting. Their knowledge is unparalleled. I would gladly take a class with either one of them. Jessie B.
attended on November 13, 2020
Loved the class. It was very informative and I feel better prepared to do my job in the field. Thank you so much for putting this class together. Jackie S.
attended on November 13, 2020
Ken and James were great on explaining clearly. We learned a lot! Grace E.
attended on November 13, 2020
This was a fantastic course taught by Ken Sellers and James Tole assisted. It was nice to be able to glean information from 2 people who have been in the industry for many years. Alma O.
attended on October 23, 2020
Very knowledgeable Jordyn F.
attended on October 23, 2020
It was great there was a lot of information to take in. And information to help me become better with contents Jenilee K.
attended on October 23, 2020
The instructors have so much experience to share - it was amazing! Thank you! Megan H.
attended on October 23, 2020
It was a very informative class and well put together for being the first beta class! Sukaina M.
attended on October 23, 2020
I had good experience and learn more about contents, The class was informative & wonderful and it’s worth to spend time learning new methods about contents.
Thank you!
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