IICRC Contents Processing Technician (CPT)

3 locations

4 trainers

IICRC Contents Processing Technician (CPT) Courses

This IICRC Contents Processing Technician (CPT) course is designed to provide an education for technicians in the practice of contents recovery and processing from loss events such as fire, water, mold, and trauma scenes. Specifically, students will learn important inventory, documenting, storage, and pack-back methods for cleaning.

Topics to be Covered: Health and Safety; Contamination Characteristics; Determination of Total Losses; Estimation and Invoicing; Inventory Methods, Process and Reports; Customer Etiquette and Client Communication; Damage Prevention; Efficient Workflow; Contents Cleaning, Restoration & Deodorization; Crew Responsibilities; Pack-back Procedures


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4.9   reviews average 47 reviews
  • Course content designed by experienced instructors
  • Student manual
  • IICRC approved training course
Date(s)LocationCost 
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LA - Mandeville
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GA - Marietta
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IICRC Contents Processing Technician (CPT) This&nbsp;<span style="font-weight: bold;">IICRC Contents Processing Technician (CPT)</span>&nbsp;course is designed to provide an education for technicians in the practice of contents recovery and processing from loss events such as fire, water, mold, and trauma scenes.
100% Verified Reviews
Below are the most recent student reviews for previous IICRC Contents Processing Technician (CPT) Courses. All reviews are from people who registered for and attended the course.
Average rating: Average Rating stars out of 5 stars ( 4.9 out of 5 stars - 47 47 student reviews)


IICRC Contents Processing Technician (CPT)
review userEric A.
5 stars out of 5 stars attended on March 25, 2023
The instructor was great. I don't want to sound cheesy, but he really is a great teacher. He explained everything very thoroughly,... The instructor was great. I don't want to sound cheesy, but he really is a great teacher. He explained everything very thoroughly, answered all of our questions without hesitation, and was always polite and in a good mood. I definitely think you should give him a raise, because if I had a rival company, I would try to poach him from your company,
IICRC Contents Processing Technician (CPT)
review userSheila G.
5 stars out of 5 stars attended on March 10, 2023
James was very knowledgeable, This was a great experience. I gained so much understanding from this class, everything I’ve... James was very knowledgeable, This was a great experience. I gained so much understanding from this class, everything I’ve been questioning in the field was taught and so much more! Thank you!
IICRC Contents Processing Technician (CPT)
review userLarry W.
5 stars out of 5 stars attended on February 11, 2023
Jessica did a wonderful job. Her knowledge was very extensive. Her presentation was engaging and interesting. Jessica did a wonderful job. Her knowledge was very extensive. Her presentation was engaging and interesting.
IICRC Contents Processing Technician (CPT)
review userCiera B.
5 stars out of 5 stars attended on February 3, 2023
Overall I really enjoyed the class. Listening to personal experiences helps me with a better understanding. I would have... Overall I really enjoyed the class. Listening to personal experiences helps me with a better understanding. I would have liked it better if I understood where in the book he was referring to, and going over review questions or letting us know what to read night of. Once I read the book I understood better what was being talked about. But I was able to stay very engaged and follow along.
IICRC Contents Processing Technician (CPT)
review userMike F.
5 stars out of 5 stars attended on February 3, 2023
Instructor's explanations of the course material were clear and understandable. Instructor's explanations of the course material were clear and understandable.
IICRC Contents Processing Technician (CPT)
review userGedeon K.
5 stars out of 5 stars attended on December 23, 2022
Great Instructor,Very knowledgeable! Great Instructor,Very knowledgeable!
IICRC Contents Processing Technician (CPT)
review userGloria R.
5 stars out of 5 stars attended on November 18, 2022
Very informative and great instructor. Very informative and great instructor.
IICRC Contents Processing Technician (CPT)
review userJuan R.
5 stars out of 5 stars attended on November 18, 2022
very recommend this course very recommend this course
IICRC Contents Processing Technician (CPT)
review userAshley H.
5 stars out of 5 stars attended on November 5, 2022
Jessika was a great instructor, her teaching style helped me understand everything. Jessika was a great instructor, her teaching style helped me understand everything.
IICRC Contents Processing Technician (CPT)
review userMagali R.
5 stars out of 5 stars attended on October 14, 2022
James was a great instructor ! James was a great instructor !
IICRC Contents Processing Technician (CPT)
review userMelissa T.
5 stars out of 5 stars attended on August 26, 2022
It was great my instructor was amazing It was great my instructor was amazing
IICRC Contents Processing Technician (CPT)
review userCaitlyn B.
5 stars out of 5 stars attended on August 5, 2022
I enjoyed the Contents Processing Technician training course instructed by Rudy! Between his presentation, written material,... I enjoyed the Contents Processing Technician training course instructed by Rudy! Between his presentation, written material, and hands on activities, I learned many things that I was not aware of before. Rudy was extremely informative and very personable. He kept the class interesting and easy to follow along with. I would recommend Rudy as an instructor, and I am looking forward to hopefully taking more of his classes in the future.
IICRC Contents Processing Technician (CPT)
review userMarshall A.
5 stars out of 5 stars attended on July 1, 2022
I thought the course was great. I actually learned more than expected. The instructor was through and the stories of past... I thought the course was great. I actually learned more than expected. The instructor was through and the stories of past experience are always helpful.
IICRC Contents Processing Technician (CPT)
review userSamantha D.
5 stars out of 5 stars attended on June 10, 2022
Jessika was amazing! She added her first hand experiences with the training, and had a lot of helpful tips. Fantastic experience,... Jessika was amazing! She added her first hand experiences with the training, and had a lot of helpful tips. Fantastic experience, highly recommend any class with Jessika James
IICRC Contents Processing Technician (CPT)
review userTonya R.
5 stars out of 5 stars attended on June 10, 2022
Jessika was a great instructor. So knowledgeable! I learned a ton in this class. Can’t wait to take the next one. Jessika was a great instructor. So knowledgeable! I learned a ton in this class. Can’t wait to take the next one.
IICRC Contents Processing Technician (CPT)
review userSheri C.
5 stars out of 5 stars attended on May 27, 2022
Very informative Very informative
IICRC Contents Processing Technician (CPT)
review userMichael K.
5 stars out of 5 stars attended on May 27, 2022
Instructor was thorough, interactive, and informative. Other workers at my company will be taking this class through RITcon Instructor was thorough, interactive, and informative. Other workers at my company will be taking this class through RITcon
IICRC Contents Processing Technician (CPT)
review userAlice C.
5 stars out of 5 stars attended on April 29, 2022
Jessika @ Learn to Restore was the most informing instructor I have had in all of my iicrc classes. I learned alot of valuable... Jessika @ Learn to Restore was the most informing instructor I have had in all of my iicrc classes. I learned alot of valuable information in this class.
IICRC Contents Processing Technician (CPT)
review userAdria B.
5 stars out of 5 stars attended on April 8, 2022
This course was very beneficial in learning the different salvage techniques/equipment/cleaners to use for different damaged... This course was very beneficial in learning the different salvage techniques/equipment/cleaners to use for different damaged items/materials. Though our team primarily works with damaged paper, we learned a lot of valuable information regarding steps to remediate mold and water damage. Our instructor, James Tole, even took the time to research paper restorability and created a slide specifically for our team.
IICRC Contents Processing Technician (CPT)
review userJames M.
5 stars out of 5 stars attended on April 8, 2022
The instructor demonstrated a high level of understanding and his presentation skills held your attention. He made extra... The instructor demonstrated a high level of understanding and his presentation skills held your attention. He made extra efforts to secure information related to my specific needs from the class.
IICRC Contents Processing Technician (CPT)
review userGuy F.
5 stars out of 5 stars attended on March 4, 2022
James Tole was a pleasure to learn from for 3 days, as he has a wealth of experience and presents the information with a... James Tole was a pleasure to learn from for 3 days, as he has a wealth of experience and presents the information with a great sense of humor while at the same time conveying the seriousness of the appropriate topics. I would attend another certification class with him as the instructor.
IICRC Contents Processing Technician (CPT)
review userTeene B.
5 stars out of 5 stars attended on March 4, 2022
Awesome learning tools Awesome learning tools
IICRC Contents Processing Technician (CPT)
review userVictoria S.
5 stars out of 5 stars attended on December 23, 2021
awesome understanding training. awesome understanding training.
IICRC Contents Processing Technician (CPT)
review userCarl L.
5 stars out of 5 stars attended on December 23, 2021
What a great course. The instructor was knowledgeable and did a great job presenting the information. What a great course. The instructor was knowledgeable and did a great job presenting the information.
IICRC Contents Processing Technician (CPT)
review userManuel S.
5 stars out of 5 stars attended on October 22, 2021
Instructor kept the class informative and interesting. Instructor kept the class informative and interesting.
IICRC Contents Processing Technician (CPT)
review userErin L.
5 stars out of 5 stars attended on October 22, 2021
My instructor was James Tole. He was great and very personable! My instructor was James Tole. He was great and very personable!
IICRC Contents Processing Technician (CPT)
review userSheila M.
5 stars out of 5 stars attended on October 2, 2021
He was great. I have learned so much from him! He was great. I have learned so much from him!
IICRC Contents Processing Technician (CPT)
review userJeff D.
5 stars out of 5 stars attended on August 27, 2021
Very good, very thorough. Great technical help (Josh) as well. Very good, very thorough. Great technical help (Josh) as well.
IICRC Contents Processing Technician (CPT)
review userChristopher Y.
4 stars out of 5 stars attended on August 27, 2021
Teacher was very knowledgeable but there were a lot of technical issues Teacher was very knowledgeable but there were a lot of technical issues
IICRC Contents Processing Technician (CPT)
review userDaisy W.
5 stars out of 5 stars attended on July 2, 2021
The course had a lot of useful information and gave me some great ideas on how to improve efficiency and communication among... The course had a lot of useful information and gave me some great ideas on how to improve efficiency and communication among my coworkers. The instructor was awesome and had a lot of great tips on cleaning. I'm glad I was able to attend this course.
IICRC Contents Processing Technician (CPT)
review userRyan M.
5 stars out of 5 stars attended on July 2, 2021
Loved the course. Instructor kept it interesting. Loved the course. Instructor kept it interesting.
IICRC Contents Processing Technician (CPT)
review userHeather B.
5 stars out of 5 stars attended on July 2, 2021
James did an awesome Job I was able to learn a lot of new things and am excited to implement some of these new tools I learned James did an awesome Job I was able to learn a lot of new things and am excited to implement some of these new tools I learned
IICRC Contents Processing Technician (CPT)
review userTracy M.
5 stars out of 5 stars attended on July 2, 2021
James was great James was great
IICRC Contents Processing Technician (CPT)
review userNathan B.
5 stars out of 5 stars attended on May 28, 2021
Really enjoyed the class and the Instructor James was amazing, did a very good job explaining things Really enjoyed the class and the Instructor James was amazing, did a very good job explaining things
IICRC Contents Processing Technician (CPT)
review userLeah L.
5 stars out of 5 stars attended on April 30, 2021
James was amazing, I learned a lot of new and interesting things that'll help benefit myself and my company. thank you so... James was amazing, I learned a lot of new and interesting things that'll help benefit myself and my company. thank you so much
IICRC Contents Processing Technician (CPT)
review userShary C.
5 stars out of 5 stars attended on April 29, 2021
Jessika was awesome Jessika was awesome
IICRC Contents Processing Technician (CPT)
review userRobert M.
5 stars out of 5 stars attended on March 12, 2021
The class was very interesting.&nbsp; The class was very interesting. 
IICRC Contents Processing Technician (CPT)
review userKristle V.
5 stars out of 5 stars attended on November 13, 2020
All though I've never taken a class via Zoom, I thought the instructors did an excellent job at teaching the material for... All though I've never taken a class via Zoom, I thought the instructors did an excellent job at teaching the material for the course. Everything that was covered in class was in the course manual and it was easy to follow along. I recommend this course and the instructors for anyone looking to get their CPT certification.
IICRC Contents Processing Technician (CPT)
review userBrenda B.
5 stars out of 5 stars attended on November 13, 2020
Ken Sellers and James Tole were outstanding. Their friendly approach to teaching is comforting. Their knowledge is unparalleled.... Ken Sellers and James Tole were outstanding. Their friendly approach to teaching is comforting. Their knowledge is unparalleled. I would gladly take a class with either one of them.
IICRC Contents Processing Technician (CPT)
review userJessie B.
4 stars out of 5 stars attended on November 13, 2020
Loved the class. It was very informative and I feel better prepared to do my job in the field. Thank you so much for putting... Loved the class. It was very informative and I feel better prepared to do my job in the field. Thank you so much for putting this class together.
IICRC Contents Processing Technician (CPT)
review userJackie S.
5 stars out of 5 stars attended on November 13, 2020
Ken and James were great on explaining clearly. We learned a lot! Ken and James were great on explaining clearly. We learned a lot!
IICRC Contents Processing Technician (CPT)
review userGrace E.
5 stars out of 5 stars attended on November 13, 2020
This was a fantastic course taught by Ken Sellers and James Tole assisted. It was nice to be able to glean information from... This was a fantastic course taught by Ken Sellers and James Tole assisted. It was nice to be able to glean information from 2 people who have been in the industry for many years.
IICRC Contents Processing Technician (CPT)
review userAlma O.
5 stars out of 5 stars attended on October 23, 2020
Very knowledgeable Very knowledgeable
IICRC Contents Processing Technician (CPT)
review userJordyn F.
5 stars out of 5 stars attended on October 23, 2020
It was great there was a lot of information to take in. And information to help me become better with contents It was great there was a lot of information to take in. And information to help me become better with contents
IICRC Contents Processing Technician (CPT)
review userJenilee K.
4 stars out of 5 stars attended on October 23, 2020
The instructors have so much experience to share - it was amazing! Thank you! The instructors have so much experience to share - it was amazing! Thank you!
IICRC Contents Processing Technician (CPT)
review userMegan H.
5 stars out of 5 stars attended on October 23, 2020
It was a very informative class and well put together for being the first beta class!&nbsp; It was a very informative class and well put together for being the first beta class! 
IICRC Contents Processing Technician (CPT)
review userSukaina M.
4 stars out of 5 stars attended on October 23, 2020
I had good experience and learn more about contents, The class was informative & wonderful and it’s worth to spend time... I had good experience and learn more about contents, The class was informative & wonderful and it’s worth to spend time learning new methods about contents. Thank you!
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