10 locations
11 trainers
IICRC Carpet Cleaning Technician (CCT) Courses
This IICRC Carpet Cleaning Technician (CCT) course will cover carpet cleaning "inside & out" and enable you to be confident on every job no matter what the customer asks you or what the cleaning challenges are. Emphasis will be placed on the process and principles of carpet cleaning, how to remove stubborn stains, how to prevent stains from returning, and the chemistry of carpet stains.
4.8
344 reviews
344 reviews - Interactive training with a live instructor
- Hands-on training for maximized learning
- Student manual for use in the field
- IICRC Carpet Cleaning Technician (CCT) course certification
- Zack Academy is Better Business Bureau Accredited
This IICRC Carpet Cleaning Technician (CCT) course will cover carpet cleaning "inside & out" and enable you to be confident on every job no matter what the customer asks you or what the cleaning challenges are.
100% Verified Reviews
Below are the most recent student reviews for previous IICRC Carpet Cleaning Technician (CCT) Courses. All reviews are from people who registered for and attended the course.
Below are the most recent student reviews for previous IICRC Carpet Cleaning Technician (CCT) Courses. All reviews are from people who registered for and attended the course.
(
4.8
out of 5 stars -
344
student reviews)
Ryan C.
attended on September 22, 2022
Great instructions and great teacher. Jennifer C.
attended on September 22, 2022
Tom was very knowledgeable about EVERYTHING in the class. Its nice to listen to someone with so much experience and book knowledge at the same time. He made the class very interesting and fun! Would definetely try to take all online classes with him! Elvis A.
attended on September 1, 2022
He Takes time to explain to your understanding..( patience) Savino D.
attended on August 27, 2022
Doug Heiferman is one of the most innovative, and knowledgeable of his craft I’ve had the plot learn from. He makes his course fun and easy to learn. He is one of the rare breed of teachers left who truly cares about his students and our lives. Marcus C.
attended on August 19, 2022
it help me learn alot i didnt know and i will use what i learned in the field DaLea S.
attended on August 11, 2022
I really enjoyed the course because I learned so much. I found it especially helpful because I have already been cleaning carpets for 3 1/2 years. This course gave me more information that I kind of knew but now makes sense. The instructor was very knowledgeable and courteous with each student. I will recommend this course to all my coworkers. Jeremiah B.
attended on August 11, 2022
The instructor has a lifetime of experience that he shared with us in two days. I was dreading the class, because I thought I would be bored. I was surprised to have an instructor that was passionate about the class material. I hope his enthusiasm and knowledge rub off on me. Corey P.
attended on August 11, 2022
Very good instructor ! Made things easy to understand and very knowledgeable. James B.
attended on August 10, 2022
Mr. Jim provided an amazing classroom experience. He was expressive and showed passion for the industry. Lots of war stories which helps. Jose A.
attended on July 21, 2022
Great class the instructor was very knowledgeable and I learned a lot! Nicolas R.
attended on July 21, 2022
the instructor was great . she gave a lot of information and was very detailed in doing so Terrell T.
attended on July 16, 2022
Great class with a perfect instructor. Jon "Jack" M.
attended on June 18, 2022
The class (although it was on screen) was very well run. I don't know what your "Terms of Service" Josh H.
attended on June 4, 2022
Dane Gregory did a fine job presenting the material Christopher M.
attended on May 26, 2022
Tom was great. Very informative and a good trainer. Lucas S.
attended on May 6, 2022
James Tole was a very professional, knowledgeable and entertaining instructor. Christopher K.
attended on May 6, 2022
The instructor was very knowledgeable but I felt very poorly prepared for the exam. There were several questions on the exam that had terms that were not anywhere in the reading nor were ever mentioned in class. He was very good at actually teaching carpet cleaning, but I do not feel he adequately equipped us to perform well on the exam. Jessie T.
attended on May 4, 2022
Craig was a wonderful instructor. Dorelus A.
attended on May 4, 2022
Craig was a wonderful instructor Omar L.
attended on May 4, 2022
Regarding the IICRC class and the Instructor I would say everything was GREAT.
Jasper Craig was a great instructor, and he did his best to keep our attention on the class. He actually went beyond, since he explained some techniques on how to connect effectively with customers. I think he is a very worthy instructor! Five stars for him and his content. However, the place and the lady taking care of the logistics deserve -from my point of view- one star.
The food for the first day of class was not good and, most likely, the attitude of this lady.
I have been to other classes in other places, and I can say that I did not like that one. Frankly speaking, I think I would not be there again.
Everything was messy when I came on Monday morning, The workbooks were not ready, and the food was not the best.
The cost-value relationship was not good! Brian S.
attended on May 4, 2022
Very professional! Very helpful and helped answer any questions I had. Defiantly would recommend. Frank P.
attended on April 16, 2022
Instructor did a wonderful job explaining and teaching. Learned and retained a lot. Colin H.
attended on April 15, 2022
Informative, friendly, patient, and I always appreciate jokes! Levi R.
attended on April 14, 2022
Absolutely great people great instructors I had a great time Christian R.
attended on April 8, 2022
Mark was an amazing instructor. Highly recommend. Samer H.
attended on April 8, 2022
Mark was very knowledgeable and patient, he made the class very informative and fun at the same time. matthew m.
attended on April 8, 2022
Good overall nice and clear instructions. Michael H.
attended on April 8, 2022
I learned a lot out of this class Michael B.
attended on April 8, 2022
Course was great.. I learned a lot about carpet that I never knew. I never thought about when I cleaned my own carpet that I could burn it or damage it.. I think the course was well taught. I really enjoyed this course with Mark.. Ashton C.
attended on April 7, 2022
I took the IICRC course with Jim Smith. That man is a legend. He is extremely knowledgeable. We received the the course at his house where we met Mrs Helen Smith (Jims wife) who made feel at home. I recommend this course specially if Jim is the instructor. Thank you Jim Paul M.
attended on March 17, 2022
Very thorough. The instructor has a mastery of all the information both academically and through experience. She did a tremendous job making the phd level science accessible and relatable for easy digestion! Douglas D.
attended on March 17, 2022
Javian J.
attended on March 16, 2022
Great class Jacob V.
attended on February 19, 2022
I absolutely loved my instructors! They did a wonderful job and more than explained themselves on dang near every topic we had! I appreciate them for taking the time and energy to teach us. Cam B.
attended on February 17, 2022
Ann and Graham were fantastic! Very informative, interactive and actually cared that we as the students learned/understood each section before moving forward! Danny F.
attended on January 26, 2022
Geat Teacher Ron L.
attended on January 26, 2022
The instructor was very knowledgeable. Personally I like taking these classes in person because I can participate in hands on.in the carpet cleaning class they did burn tests on carpets, not being there was not as good because I couldn't actually smell what the different fabrics smelled like or evaluate the consistency of the ask.Unfortunatly there are not many in person IICRC classes near Albany New York.However it was a good class to take!!! Marco R.
attended on January 26, 2022
That was a really great, helpful and enjoyable class, the instructor was really knowledgeable and explained everything I really appreciated the time the he took to answer the questions, I recommend this class for those who want to learn more about this field.. Thank you so much Niklas L.
attended on January 21, 2022
Very friendly instructor that made it easy to learn. Matthew O.
attended on January 21, 2022
I learned a lot James W.
attended on January 21, 2022
Very easy to enroll. Class is very good. DANIEL V.
attended on January 20, 2022
Great teachers with years of experience. Kyler R.
attended on December 23, 2021
F***ING FANTASTIC! (Sorry for the language, but it was that good) Doug started the class teaching a typical style for IICRC courses and after day one and studying HIS CLASS he changed his way of teaching because a majority of the class were not experienced in carpet cleaning or restoration. I was fine either way he taught but man does it say a lot about Doug when he changed the entire way he was teaching. Showed he truly cares about his students, was a joy it was to be in Doug's class and I will wait until I can get in his UFT class. Doug "The Cobra" Heiferman is an absolute legend, I can't thank him enough for the class he put on this week! Jay G.
attended on December 2, 2021
Very good Vidal L.
attended on October 15, 2021
Wonderful and passionate teacher. Doug, is a humble person that helps other to grow. Enjoyed the CCT and I truly recommend this class for individuals who are seeking to join an academy. Thanks Doug! amir s.
attended on October 13, 2021
He opened up a new window on carpet cleaning for me Jason L.
attended on October 13, 2021
the class was good, teacher very knowledgeable and hands on with some things only thing i wish i knew the difference between the 2 day course and 3 day course was how long the days would actually be and the 3 day course had more hands on training. Brian B.
attended on September 17, 2021
Pat was a great instructor! Michael R.
attended on September 17, 2021
I enjoyed taking this CCT course. Pat was a great instructor, he was extremely thorough teaching us future carpet cleaners. I know a lot more about carpet fibers, chemistry, and customer service than I did before. I'm sure I'll breeze through the exam now. Thanks Pat! Michael L.
attended on September 16, 2021
Great class one the most informative instructors I had and it involved a subject I knew very little about. Would recommend.
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