ACE Training Institute

American Flag Ormond Beach, FL

Member since 2016

ACE Training Institute

Cleaning/Restoration/Water Damage

Holly Burns is the founder of ACE Training Institute, formally Action Consulting & Environmental Services and a frequent guest speaker at restoration and insurance industry events. For over sixteen years, she devoted her career to protecting individuals from indoor air quality contaminants through testing residential and commercial buildings for various microbial, bacterial, and toxins that may be present. Holly has also provided educational courses on various topics concerning the restoration and mold remediation industry. She has dedicated her career to training industry professionals on correct mold remediation and water mitigation services as an approved IICRC instructor. In addition, she has written articles discussing Subrogation and the Insurance Industry, Methamphetamine Lab Clean Up, and Biohazard Remediation. Recently she has written a paper on indoor air quality that will be published at the IAQVEC 2023 conference in Tokyo, Japan and at the ECAS2023 conference in Cologne, Germany. She will be a panelist at both conferences, as well. Throughout her career in indoor air quality inspections and water damage mitigation, she has attained a diverse amount of education and knowledge to assist with creating a healthy indoor air quality environment for occupants, workers, and visitors who reside or work in the areas of concern. She is a current Ph.D. scholar-practitioner in environmental epidemiology and looks forward to contributing to the indoor environmental industry through her dissertation and possible public policy changes.

Bring In-house
4.9   reviews average 44 reviews
100%
Confirmation Rate (?)
13
years in Business

No classes scheduled at this time, please contact us to request more dates or for on-site training.

ACE Training Institute Holly Burns is the founder of ACE Training Institute, formally Action Consulting & Environmental Services and a frequent guest speaker at restoration and insurance industry events. For over sixteen years, she devoted her career to protecting individuals from indoor air quality contaminants through testing residential and commercial buildings for various microbial, bacterial, and toxins that may be present. Holly has also provided educational courses on various topics concerning the restoration and mold remediation industry. She has dedicated her career to training industry professionals on correct mold remediation and water mitigation services as an approved IICRC instructor. In addition, she has written articles discussing Subrogation and the Insurance Industry, Methamphetamine Lab Clean Up, and Biohazard Remediation. Recently she has written a paper on indoor air quality that will be published at the IAQVEC 2023 conference in Tokyo, Japan and at the ECAS2023 conference in Cologne, Germany. She will be a panelist at both conferences, as well. Throughout her career in indoor air quality inspections and water damage mitigation, she has attained a diverse amount of education and knowledge to assist with creating a healthy indoor air quality environment for occupants, workers, and visitors who reside or work in the areas of concern. She is a current Ph.D. scholar-practitioner in environmental epidemiology and looks forward to contributing to the indoor environmental industry through her dissertation and possible public policy changes.
100% Verified Reviews
Below are the most recent student reviews for previous ACE Training Institute Courses. All reviews are from people who registered for and attended the course.
Average rating: Average Rating stars out of 5 stars ( 4.9 out of 5 stars - 44 44 student reviews)


ACE Training Institute
review userMichael F.
5 stars out of 5 stars attended on September 19, 2026
Awesome Course!! Dr. Holly really knows her stuff Awesome Course!! Dr. Holly really knows her stuff
ACE Training Institute
review userDaniel K.
5 stars out of 5 stars attended on September 19, 2026
Trainer did a great job preparing us for the exam Trainer did a great job preparing us for the exam
ACE Training Institute
review userMiranda C.
5 stars out of 5 stars attended on September 19, 2026
Holly was a wonderful instructor, she was very knowledgeable. She was willing to help everyone in the class no matter the... Holly was a wonderful instructor, she was very knowledgeable. She was willing to help everyone in the class no matter the question. Course had great material which directly related to work we’ve learned before the course as beginner technicians
ACE Training Institute
review userTiffany H.
5 stars out of 5 stars attended on September 19, 2026
Mrs. Holly was a great instructor. She made things very easy to understand and things that we did not understand, she was... Mrs. Holly was a great instructor. She made things very easy to understand and things that we did not understand, she was happy to go over again until we were confident in ourselves. The training is important for me to take to better understand my role and I am happy that I took it!
ACE Training Institute
review userNathan F.
4 stars out of 5 stars attended on September 19, 2026
Amazing course Amazing course
ACE Training Institute
review userSherman M.
5 stars out of 5 stars attended on August 8, 2026
Very excellent teacher Very excellent teacher
ACE Training Institute
review userRodney C.
5 stars out of 5 stars attended on August 8, 2026
Dr Holly did an excellent job of explaining the course Dr Holly did an excellent job of explaining the course
ACE Training Institute
review userGarrett F.
5 stars out of 5 stars attended on August 8, 2026
My instructor was amazing from start to finish. She used real world examples and knowledge to deeply explain in a simple... My instructor was amazing from start to finish. She used real world examples and knowledge to deeply explain in a simple way terms, systems and situations. As a result of this straight forward teaching, practice exams, end of lesson assignments and the actual exam were easier to accomplish.
ACE Training Institute
review userSean S.
5 stars out of 5 stars attended on August 8, 2026
I highly recommend Dr. Holly's WRT class. She is incredibly knowledgeable and has a gift for making technical material engaging,... I highly recommend Dr. Holly's WRT class. She is incredibly knowledgeable and has a gift for making technical material engaging, entertaining, and easy to understand. She was patient whenever anyone needed additional explanation, while keeping the class moving and making us laugh along the way. What stood out most was how supportive and genuinely invested she was in every student’s success. She repeatedly extended herself to the entire class, offering extra help and making sure we knew she was available if we needed anything. I never felt like I was simply an individual sitting in an online class, it felt like I was part of a team. I finished the course with far more knowledge, confidence, and enthusiasm for the restoration industry than I had when I began. Dr. Holly is an outstanding instructor, and I would definitely take another class with her. Scored a 97% on the final exam. Thanks Dr Holly!
ACE Training Institute
review userKayla H.
5 stars out of 5 stars attended on December 6, 2025
A room full of many years of Restoration Work, our instructor kept the subject clear and taught us so much that cannot be... A room full of many years of Restoration Work, our instructor kept the subject clear and taught us so much that cannot be learned from a book. Industry tips and tricks are best shared in the classroom. We thoroughly enjoyed the class, and though we may know much about the subject, we learned so much about technical and everyday use. It was worth the investment to hire and host an instructor with our team. 100% recommend.
ACE Training Institute
review userJason P.
5 stars out of 5 stars attended on December 6, 2025
Awesome class. Great instructor. Awesome class. Great instructor.
ACE Training Institute
review userMatt C.
5 stars out of 5 stars attended on December 6, 2025
We had a lot of great feed back from when she taught the WRT course at our facility a month or so ago . Very engaging, knowledgeable!! Would... We had a lot of great feed back from when she taught the WRT course at our facility a month or so ago . Very engaging, knowledgeable!! Would definitely take another course she taught, I know I would be prepared for the exam.
ACE Training Institute
review userTami K.
5 stars out of 5 stars attended on December 6, 2025
Holly was great!! She taught in a way that was understandable and answered any questions that arose. Holly was great!! She taught in a way that was understandable and answered any questions that arose.
ACE Training Institute
review userLucas D.
5 stars out of 5 stars attended on December 6, 2025
Best instructor ever Best instructor ever
ACE Training Institute
review userKari S.
5 stars out of 5 stars attended on December 6, 2025
Great class! Great class!
ACE Training Institute
review userMike M.
5 stars out of 5 stars attended on December 6, 2025
Very knowledgeable and explained things very thoroughly! Very knowledgeable and explained things very thoroughly!
ACE Training Institute
review userEdisson R.
5 stars out of 5 stars attended on October 11, 2025
We have the most wonderful instructor. We have the most wonderful instructor.
ACE Training Institute
review userAaron M.
5 stars out of 5 stars attended on October 11, 2025
Amazing she’s very knowledgeable and a great teacher Amazing she’s very knowledgeable and a great teacher
ACE Training Institute
review userAndrew S.
5 stars out of 5 stars attended on October 11, 2025
Excellent Excellent
ACE Training Institute
review userCasey S.
5 stars out of 5 stars attended on October 11, 2025
Training was very clear and understandable. Holly is very knowledgeable and was able to make learning fun to keep us focused. Training was very clear and understandable. Holly is very knowledgeable and was able to make learning fun to keep us focused.
ACE Training Institute
review userDustin R.
5 stars out of 5 stars attended on October 11, 2025
The overall experience was excellent. Holly proved to be an exceptionally knowledgeable, patient, and engaging instructor.... The overall experience was excellent. Holly proved to be an exceptionally knowledgeable, patient, and engaging instructor. She maintained control of the class with ease, ensuring that everyone remained focused and involved throughout the training. Her ability to explain complex concepts clearly and adapt to different learning styles made the material both accessible and enjoyable. I’m confident that, thanks to her instruction, every participant in our class will not only pass their certification exams but will also achieve outstanding scores.
ACE Training Institute
review userRyan W.
5 stars out of 5 stars attended on October 11, 2025
Holly is an excellent instructor. She's very knowledgeable and well spoken. Holly is an excellent instructor. She's very knowledgeable and well spoken.
ACE Training Institute
review userBrittany L.
5 stars out of 5 stars attended on October 11, 2025
The course was straightforward and easy to follow. The instructor really went through every option that was possible at various... The course was straightforward and easy to follow. The instructor really went through every option that was possible at various stages and what they would all do. He was receptive to the meeting chat and would answer questions just a few moments after them being posted.
ACE Training Institute
review userJoey H.
5 stars out of 5 stars attended on October 11, 2025
Holly was amazing from her introduction to the end of the course. Any questions were answered thoroughly. She made it easy... Holly was amazing from her introduction to the end of the course. Any questions were answered thoroughly. She made it easy to understand. Some activities were fun and grabbed attention. I appreciate the time she gave to help me grow. Not just with the company but myself.
ACE Training Institute
review userMichael E.
5 stars out of 5 stars attended on April 25, 2025
She was amazing at what she does great teacher She was amazing at what she does great teacher
ACE Training Institute
review userGregory W.
5 stars out of 5 stars attended on April 25, 2025
Ms burns was the best Ms burns was the best
ACE Training Institute
review userTaylor F.
5 stars out of 5 stars attended on April 25, 2025
Holly was amazing. She took the time to explain everything, she set us up for success. She showed us equipment and how it... Holly was amazing. She took the time to explain everything, she set us up for success. She showed us equipment and how it works, and she went out of her way to make fun learning games for us.
ACE Training Institute
review userJeremy C.
5 stars out of 5 stars attended on October 25, 2024
It was informative and useful It was informative and useful
ACE Training Institute
review userMichael V.
5 stars out of 5 stars attended on October 25, 2024
The class and instructor was very professional and informative. The class and instructor was very professional and informative.
ACE Training Institute
review userMatt C.
5 stars out of 5 stars attended on October 25, 2024
I recently had the pleasure of attending a virtual WRT class instructed by Holly. She presented the information in an easy... I recently had the pleasure of attending a virtual WRT class instructed by Holly. She presented the information in an easy to follow format that adhered closely to the written materials. This close adhesion made the information easy to follow and locate later on when reviewing. The information provided in the WRT course was interesting, technical, thought provoking and will help any water restoration technician. The scientific and technical approach will help the WRT reason through selection, placement and quantity of machinery via solid mathematic reasoning. In short this is a must have class for technicians to provide the best service to the customer, facilitate easy insurance payments through compliance and mitigate the risk of litigation.
ACE Training Institute
review userJeremy R.
5 stars out of 5 stars attended on October 12, 2024
Informative. Funny. Experienced. Thorough. Holly really connected with each of us in a way that made this course easy to... Informative. Funny. Experienced. Thorough. Holly really connected with each of us in a way that made this course easy to absorb and engaging. Highly recommend this course to anyone looking to expand their skills In Water Restoration!
ACE Training Institute
review userBobby P.
5 stars out of 5 stars attended on October 12, 2024
Holly was a great instructor and very knowledgeable in the field. She was very detailed, took the time to answer any of... Holly was a great instructor and very knowledgeable in the field. She was very detailed, took the time to answer any of the questions that we had.
ACE Training Institute
review userTBD T.
5 stars out of 5 stars attended on October 12, 2024
Holly was very knowledgeable and worked diligently to ensure that the material was understood by everyone, including some... Holly was very knowledgeable and worked diligently to ensure that the material was understood by everyone, including some trainees who did not speak english as their first language. We appreciated her kindness and thoroughness.
ACE Training Institute
review userPAUL M.
5 stars out of 5 stars attended on June 8, 2024
Excellent course! Holly was informative, humorous, and patient. She routinely volunteered to stay after the 9 hour Zoom... Excellent course! Holly was informative, humorous, and patient. She routinely volunteered to stay after the 9 hour Zoom meeting in order to work with those of us who couldn't understand the first time around. Highly recommended
ACE Training Institute
review userDavid T.
5 stars out of 5 stars attended on June 8, 2024
This was a great experience from start to finish. Almost 30 years in the industry I've been to many many IIRC classes and... This was a great experience from start to finish. Almost 30 years in the industry I've been to many many IIRC classes and this one was done the best I've ever attended. Our company will definitely continue to utilize. For all of our training needs
ACE Training Institute
review userJoe O.
5 stars out of 5 stars attended on June 8, 2024
Great, very informative Great, very informative
ACE Training Institute
review userian S.
5 stars out of 5 stars attended on June 8, 2024
Holly was AWSOME! Very knowledgeable and patient. Made herself available before and after calss to assist in every way possible.... Holly was AWSOME! Very knowledgeable and patient. Made herself available before and after calss to assist in every way possible. Would recomend her and Zack academy without hesitation!
ACE Training Institute
review userAroosha F.
5 stars out of 5 stars attended on June 8, 2024
Holly is an amazing teacher!! I purposely waited till I could get her as my instructor. She is SO patient, wants you to understand... Holly is an amazing teacher!! I purposely waited till I could get her as my instructor. She is SO patient, wants you to understand and actually get the information. She is funny and engaging and easy to listen to. This course is quick, informative and learning a new skill. Highly recommend. Holly made all the difference
ACE Training Institute
review userDoug C.
5 stars out of 5 stars attended on February 16, 2024
Class was very informative and instructor was very helpful. She took the time to make sure you understood the content of... Class was very informative and instructor was very helpful. She took the time to make sure you understood the content of the class and the formulas for everything.
ACE Training Institute
review userNancy S.
5 stars out of 5 stars attended on February 16, 2024
Exactly what our team needed. Instructor was knowledgeable, very patient to make sure everyone was grasping the content... Exactly what our team needed. Instructor was knowledgeable, very patient to make sure everyone was grasping the content and brought real life experience to this course. Highly recommend.
ACE Training Institute
review userHector G.
5 stars out of 5 stars attended on May 12, 2023
It was very useful to me and I acquired the tools I was looking for! It was very useful to me and I acquired the tools I was looking for!
ACE Training Institute
review userKenneth R.
4 stars out of 5 stars attended on July 8, 2022
Having been in the industry for years. The instructor took her time explaining not only old concepts but new as well. She... Having been in the industry for years. The instructor took her time explaining not only old concepts but new as well. She did an excellent job of making sure every student understood each lesson before moving onto the next lesson.
ACE Training Institute
review userAndy J.
5 stars out of 5 stars attended on June 25, 2022
Class was great. Opportunity was given to ask whatever questions arose, and there was no stone left unturned. Thank you. Class was great. Opportunity was given to ask whatever questions arose, and there was no stone left unturned. Thank you.
ACE Training Institute
review userAngel V.
5 stars out of 5 stars attended on December 3, 2016
She excelled in teaching us everything that we needed to know and get us ready for the testing! She excelled in teaching us everything that we needed to know and get us ready for the testing!
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