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Corporate Training By Zack Academy - Salesforce.com Administrator

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COURSE DESCRIPTION

Why should you take this Salesforce.com Administrator course?

Whether you are a new Salesforce system administrator or have been managing Salesforce for some time, you probably realize that a big part of the job is receiving and acting on requests from management or other Salesforce users to modify the system to meet the needs of the users and the company. The nature of Salesforce is such that there are almost always several ways to accomplish these types of modifications, so how will you know that you're taking the right approach and really providing the support that is needed?
 
By completing this Salesforce.com Administrator course, you will identify information about the five native business processes every company can manage using Salesforce, regardless of the License Edition. You will also gain insight into each of the functional groups of users (Inside Sales, Outside Sales, Marketing, Customer Support, and Management), and you will establish patterns of critical thinking that can help you to ensure that you are indeed taking the right approach and providing the necessary support for each request you receive. Ultimately, completing this course enables you to be a vital resource for knowing how to configure the system in a manner that also allows the extraction of intelligence needed to measure and improve the company's key performance indicators.

 

Who should take this Salesforce.com Administrator course?

Professionals who want to improve their Salesforce.com skills and learn in an engaging setting with like-minded individuals should take this Salesforce.com Administrator course.

 

Course Includes:

  • Interactive training with an experienced instructor
  • Detailed student manual to keep as a reference for the field
  • View presentations on your computer
  • Salesforce.com Administrator course completion

 

Note:

Certification exams are administered by third party testing companies such as Pearson Vue or Prometric. Our courses prepare you for the certification exam, which is an additional fee paid to the testing provider. You must contact Prometric, Pearson Vue or the corresponding testing provider to take a certification exam.

Syllabus

You will identify information about the five native business processes every company can manage using Salesforce, regardless of the License Edition. You will also gain insight into each of the functional groups of users (Inside Sales, Outside Sales, Marketing, Customer Support, and Management), and you will establish patterns of critical thinking that can help you to ensure that you are indeed taking the right approach and providing the necessary support for each request you receive. Ultimately, completing this course enables you to be a vital resource for knowing how to configure the system in a manner that also allows the extraction of intelligence needed to measure and improve the company"s key performance indicators.

Request a quote
What's Included
  • Interactive training with an experienced instructor
  • Detailed student manual to keep as a reference for the field
  • View presentations on your computer
  • Salesforce.com Administrator course completion
Scheduling Process
  1. Contact us and let us know how many employees need training.
  2. We will send a request for bid to our network of over 400 trainers.
  3. Sit back, relax, and within 24-48 hours you will have competitive pricing and a training date for this course.
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