Corporate Training By Zack Academy - Social Media Marketing - Two Day Workshop

Why Should You Take This Social Media Marketing - Two Day Workshop?

If you want to be successful in the modern world, you need to have a social media presence — this is not an option. But just jumping into social media without a plan can be worse than having no presence at all. Take this Social Media Marketing - Two Day Workshop and learn tips and techniques on improving your social media presence as well as engage effectively with your customers. You'll learn how to develop a plan to maximize your social media marketing efforts and explore the differences in social media platforms. You'll discover which tools work best and how to get real results.

No matter whether you're a complete social marketing newbie or a veteran, this two-day course has all the information you need to take your social media efforts to the next level and generate real results! Social media marketing isn't like traditional marketing. It's a two-way street, one that allows you to engage in conversation with people who use and are affected by your organization. It lets you handle customer service issues and deal with negative experiences immediately. But if you aren't up to date on the latest social media techniques, you may be doing more harm than good. Don't let your organization develop a negative reputation.

Topics To Be Covered Include:

• Determine your social media goals and develop a plan to reach them
• Identify which social media platforms will work for you
• Promote your organization in a way that will generate real followers
• And much, much more!

Syllabus

Day One: The Basics of Social Media

Social Media - An Introduction:

• What is social media? Why is it important?
• Who is using social media and why
• Social media vs. traditional marketing
• Your organizational brand and social media marketing

What Makes a Good Social Media Campaign:

• Developing goals for your social media campaign
• Implementing a plan that works for you
• Using social media as a customer service tool
• Creating a social media campaign that suits your needs
• Determining your target market

Social Media Platforms – Choosing the Right One for Your Needs:

• The big boys – Facebook and Twitter
• Other players – LinkedIn, YouTube, MySpace, and Wikipedia
• The up-and-comers – Pinterest, Instagram, Google+, and more
• Check-Ins – FourSquare, Groupon, and other location-based options
• Blogging, podcasts, and how they fit in with your social media plans
• Tools to help manage your campaign

How Success Is Measured:

• Metrics – what to look for to measure impact
• Different tools to measure your influence
• ROI – the numbers that really matter
• Fans, likes, page views, tweets, and more: different ways to measure success

Finding Your Voice:

• Creating compelling content that will encourage followers
• Key words – how to use them the right way
• Simple ways to come across as authentic
• Easy ways to gain brand legitimacy

Day Two: Using Social Media Like a Pro

Increasing Your Reach and Engagement:

• How often to post – strategies for finding what works for you
• Paid media, pay-per-click ads, and paying for followers – a good idea?
• Developing timing, target, and tone
• Strategies for creating and maintaining a conversation
• Building a thriving community – a how-to

Best Practices to Help You Maximize Impact:

• Connecting, amplifying, and maintaining your social media presence
• Monitoring your campaign – how much time should you spend?
• Avoiding damaging your brand
• Virality and how to encourage it
• Using social media to uncover missed opportunities and turning fans into customers
• Mistakes to avoid: what not to do

Managing Your Online Reputation:

• Why it pays to be likable
• Strategies for writing posts and tweets that will generate interest and responses
• The best way to handle criticism – respond or ignore?
• How to turn negatives into positives

Case Studies From Successful Social Media Campaigns:

• How great organizations use social media
• Handling negativity – examples of dos and don"ts
• Big and small organizations – how they differ and how they"re alike

Applying what you"ve learned:

• Reviewing what you"ve learned
• Determining how to apply your new knowledge for maximum impact
• How to generate and maintain your social media momentum