Corporate Training By Zack Academy - Improving Employee Accountability

Why Should You Take The Improving Employee Accountability Workshop?

Improving Employee Accountability is a fun and entertaining one-day training that gives you the information you need to improve accountability and become a better, stronger, and more effective manager right away, without turning you into the villain. When accountability is lacking, it drags down morale and hurts productivity. Instead of spending time solving problems and finding solutions, some of your employees may be more interested in fingerpointing and the blame game. That's when it's your job as a manager to step in and find ways to improve accountability.

You need to readjust your staff's way of thinking and change your organization's culture. That's where Improving Employee Accountability comes in. This one-day seminar is jam-packed with proven strategies that you can use right away to start improving employee accountability and getting better results.

Topics To Be Covered Include:

• Create a happier, better motivated workforce
• Develop an organizational culture that encourages honesty and personal responsibility
• Eliminate problems between employees by eliminating fingerpointing and the blame game

The Basics of Employee Accountability:

• Finding out if your employees really know what's expected of them – or if they're scraping by thinking they're doing a great job
• Consistency: the absolute #1 key to employee accountability
• Promoting a sense of accountability in employees with different backgrounds and values
• How a lack of personal responsibility negatively affects your bottom line

Establishing Clear Benchmarks:

• Determining individual goals for everyone on your team
• Defining expected results and outlining paths to reach them
• Facts and figures: the importance of quantifiable metrics – and how to establish them for any position
• Establishing a clear standard to hold everyone to
• Consequences: how to handle employees who aren't meeting their goals

Delivering Effective Feedback:

• Pointing out problems and trouble spots without hurting anyone's feelings
• Constructive criticism – how good intentions can sometimes cause bad feelings
• Do it now: why it's better to give feedback immediately rather than wait until later
• Praise-criticize-praise: a three-step plan for softening the blow of negative feedback
• Tailoring your message to each individual and why the same approach won't work for everyone

Fostering a Culture of Accountability:

• Rewarding success: encouraging employees to embrace accountability
• Leading by example – and how to get others to follow
• Do as I say, not as I do; or why executives and managers who don't take personal responsibility can't expect their employees to
• Creating a work experience that instills the right beliefs and values
• Positive reinforcement: rewarding employees who take responsibility

Overcoming the Blame Game:

• Pointing fingers – the negative impact it has on morale
• Understanding why people point fingers instead of taking personal responsibility
• The impact of attitude on the workplace and how a blame shifter can drag everyone down
• How to handle an employee who never takes responsibility for his or her failures
• "I was wrong": strategies for getting employees to acknowledge and say these three difficult words

Overcoming Resistance and Getting Employee Buy-In:

• Getting employee commitment and buy-in to goals, achievements, and expectations
• Managing resistance: how to position employee accountability as a win-win for everyone on the team
• Tips for handling sensitive and uncomfortable performance dilemmas
• Getting employee commitment when transitioning to more accountability
• How to handle that employee who just won't cooperate