Corporate Training By Zack Academy - How to Expand Your Business with Home Warranty Companies

This course on How to Grow Your Business with Home Warranty Companies is intended to equip you with the skills and information required to be a successful vendor in this customer-focused market. Students will gain knowledge about customer claims handling, house warranty coverage, and the subtle aspects of communicating with homeowners and warranty companies. Through this course, students will learn how to establish rapport and trust by showing real concern, collect accurate information from clients, adhere to state and federal regulations and stay up to date with emerging technology trends and best practices.

Who Should Take This Course:

Plumbers, HVACR Mechanics, Electricians, and even General contractors

Topics Covered: 

• Introduction to Home Warranties
• Home Warranty Coverage
• Core Customer Service Skills
• Claims Processing & Procedures
• Working with Warranty Companies & Customers
• Sales & Marketing Essentials
• Regulatory Compliance & Ethics
• Conflict Resolution & Escalation
• Technology & Tools

Syllabus