Online anytime - Communication Skills for Managers Online Anytime

This Communication Skills for Managers Online Anytime course helps managers build and strengthen their communication skills to work more effectively with their employees, peers and organization leaders. It is particularly useful for managers looking to communicate more efficiently. The course is also offered Online Anytime, so you can view it at your own leisure.

Course Completion Time: 240 minutes

PMI PDU Credits Upon Completion: 8

Course Format

• Introduction video
• Narrated step-by-step instructions
• Course job aid
• Assessment
• Course certificate

Topics Covered

• Team Communication Expectations
• Managerial Listening Skills
• Communicate Clear and Concise Messages
• Team Listening
• Right Information at the Right Time
• Communicating with Different Audiences
• Team Communication Feedback
• Communicating Key Messages
  

Course Objectives

• Establish team communication norms and expectations
• Evaluate your communication with others to see how well you listen
• Use three communication elements to strengthen your ability to deliver clear and concise messages
• Evaluate your communication with co-workers and peers to see how well you listen
• Ensure your team gets the right information at the right time
• Create communication reminders for the most frequent audiences you interact with
• Team members let you know when you perform selected communication actions
• Receive feedback from your team on how well you are communicating key messages

Who Should Take This Course?

• Small Business Owners
• Managers
• Human Resource Professionals