Effective Communication Skills for the Construction Industry Courses

This 4 module Effective Communication Skills for the Construction Industry course teaches trainees the fundamentals of communication as well as how to choose the optimal time to communicate. Following completion of this course, students will demonstrate knowledge in the following areas: Guidelines for Communicating, How to Avoid Miscommunication, How to identify common causes of conflict and how to resolve them, Professional writing methods and when to use them, and How to follow up.

Topics covered: 

Communication mechanics, conflict resolution, active and passive listening, body language, when to communicate and choosing the proper form of communication