Communications Courses

This 4 module Communications course teaches trainees the fundamentals of communication as well as how to choose the optimal time to communicate. Various communication channels, how to follow up on communications, and how to record communications for later use will also be explored.

The following topics are covered:

Communication Mechanics, Paraphrasing, Active and Passive Listening, Body Language, When to Communicate, Phones and Messages, Recording Conversations, Emails and Texts